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Help & FAQ

How do I join a group?

Browse Groups, find one you like, and click "Join Group". If approval is required, a moderator will review your request.

How do I earn points?

Attend events and check in, create groups, join groups, send messages, and refer friends. Each action awards points.

What are badges?

Badges are achievements earned by reaching milestones — like your first check-in, joining 5 groups, or being a top contributor.

How does the referral system work?

Share your unique referral code from the Invite page. When someone uses it to sign up, you both earn bonus points.

How do I create an event?

You must be a group moderator. Go to your group's page and click "Create Event".

How do event check-ins work?

The event organizer has a unique code. Attendees enter it on the Check-In page to earn their points reward.

Can I use Turnout on mobile?

Yes! Turnout is fully responsive and works great on mobile browsers.

Still have questions? Contact us